Refund policy

Effective Date: November 10, 2026

30 Day Returns And Exchanges

You may request a return or exchange within 30 calendar days after delivery. We accept returns for a change of mind, an unsuitable fit, incorrect items, defects or shipping damage. Clothing returned for a change of mind or fit must be unworn, unwashed and undamaged, with original tags and packaging, and proof of purchase. You may try an item on indoors to check the fit. Items damaged through use, washing or alteration are not eligible unless faulty.

How To Return An Item

  1. Email us with your order number, the item and your reason for return. Include photographs for damage, defects or an incorrect item.
  2. We respond within 24 hours with return instructions and, where we are responsible for the return cost, a prepaid return label.
  3. Pack the item securely and send it to C&H Sportswear, 4519 Bergenline Ave, Union City, NJ 07087, United States. Use a tracked service and retain your receipt. Please contact us before sending a return so we can identify your parcel.

Return Costs

We pay return shipping for defective, damaged or incorrect items. For a change of mind or size preference, you pay the return shipping cost. We do not charge a restocking or handling fee. The original standard delivery charge is $0.

Exchanges

Request your replacement size or item when you contact us within the 30 day period. After the returned item is inspected, we arrange the exchange subject to availability. We cover standard shipping of the replacement within the United States. If the replacement is unavailable, we offer a refund; we will not substitute a different item without your agreement.

Refunds

We inspect your return and approve or explain any refusal within 1–3 business days after receiving it. Approved refunds are issued to the original payment method within the same 1–3 business day processing period. Your bank typically takes a further 1–3 business days to post the credit, although your card issuer may take longer. Contact us if a refund has not arrived after that period.

Order Cancellation

Contact us immediately to cancel an order before it ships. We provide a full refund to the original payment method and do not charge a handling fee. Once an order has shipped, this return and refund process applies. Business days are Monday through Friday, excluding US public holidays.

This policy does not limit any rights you have under applicable consumer law.

Contact Us

Store Name: C&H Sportswear
Address: 4519 Bergenline Ave, Union City, NJ 07087, United States
Phone: (201) 430-4979
Email: info@chsportswearnj.com
Opening Hours: Monday–Sunday, 10:00 AM–8:00 PM Eastern Time (America/New_York)
Response Time: We respond within 24 hours.